Where did our love go?

The perennial question. Do clients drop out because they got what they needed and forgot to tell us, or because they didn’t get what they wanted and couldn’t tell us? Either way, drop out is (arguably) largely preventable. We need to start taking it personally and...

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IAPT 2020: It’s all downhill from here…

Used to be that the release of the annual IAPT performance date was accompanied by a fanfare. Not any longer. Looking at the trend data it’s easy to see why. In the space of five years the proportion of clients completing therapy has dropped from nearly two-thirds to...

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Are we on the same page as our clients?

Are clients’ perceptions of the goals of their therapy always the same as our own? As a newly published study suggests, lack of proper alignment and regular review of goals may have unintended consequences, and we can’t afford to make assumptions that we’re always on...

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But is it safe?

From our recent survey it’s become clear that we are now more favourably disposed to working online or by phone than we were at the start of the pandemic. Most of us who were working face to face, however, seem desperate to return to business as usual. But is it safe?...

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Are we embracing a new way of working?

“It’s felt really stressful and devastating as I watched my case load disappear overnight. My established private practice that I’ve built up over the years, and that ticked over nicely, providing me with a sustained income from which I’ve created my life, just fell...

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