Back in July we invited you to try out a prototype of our online CORE-10 measure, and indeed many of you did. This is a brief update on our finalised online CORE Outcome Measure and CORE-10 measures, produced in collaboration with the CORE System Trust. No fee, no fuss, no platform required, no trace left. Our work here is done.

IMPORTANT NOTICE: JANUARY 2024

As a result of the experience we’ve gained from providing these interactive measures, and the feedback we’ve received from the many of you who’ve used them (thank you!), we’re well advanced in developing more comprehensive resources (including measures) to support you in your work.

As a result, from 13 January 2025 we’ll be switching off the bots that power these interactive measures and they will no longer be operational.

In the POSTSCRIPT below you’ll find further details of the more comprehensive suite of resources that we’re now developing. Please be sure to check them out!

Remember the days of early lockdown, circa early April? Those heady days when we thought the whole Covid-19 episode would blow over in a few weeks? It’s probably just as well. Had we known then what we are facing now I’m not sure how well we’d have been coping by now.

Giles and I here at TMN had been exploring tech-based ways of engaging with clients remotely for a while, when we learned of the heroic attempts of Chris Evans, one of the CORE System Trust’s (CST) trustees, to keep the wheels of measurement turning during the pandemic.

Using a combination of fillable PDF forms, Google forms, LimeSurvey and Qualtrics (no, me neither), Chris had gone to extraordinary lengths to make available alternatives to the paper versions of the CORE forms. Some had been more successful than others, and it was clear that the most obvious solutions, such as fillable PDF measures, came with some significant challenges.

So, we got to thinking…..

We got to thinking, what if we could replicate the CORE measures within an interaction similar to the kind you find in online help ‘chat bots’? As the interactions we’ve developed demonstrate, it is very feasible. At its simplest, you send a link to the client, which takes them to an interaction that replicates the process they would go through in completing a paper-based version.

They complete the measure online, enter their email, and a copy of their responses is sent to them. No details of their responses are retained, nor is their email address. It’s all completely anonymous. We’re grateful to those of you who tried the CORE-10 prototype and gave us feedback. On the basis of that feedback we made some revisions to the template, and in conjunction with Chris Evans, have produced versions of both the CORE Outcome Measure (CORE-OM) and the CORE-10.

The links below (click on the image) take you to the practitioner versions of the measures. These provide an overview of the measures and how they can be used, and a link to a client version of each measure.

The CORE-OM

The CORE-10

What now?

Even though it’s taken a good deal of development work, we’re delighted to have proof of concept that our initial idea worked, and to have been able to provide Chris and the CST with another option for users to complete the CORE-OM and CORE-10 forms remotely.

These versions are now there for you to test and use with clients at no cost. You’re welcome!  

POSTSCRIPT

We’re delighted to have been able to test out our belief that there’s a place for interactive measures that we can use with clients. The hundreds of engagements with these bot-based resources, and the feedback that we’ve received from many of you who’ve tested them, has confirmed that our belief is well founded.

We’ve also learned that measures alone aren’t enough. To harness the real power of feedback therapists need education and support in their use, as well as knowledge about the key factors that research has shown lead to improvements in outcomes.

So, with this in mind, we’re building on this learning and developing a more comprehensive set of resources to support you in your work and help you achieve all that you’re capable of being as a therapist.

We’ll shortly be making further details of these developments public in a blog post on this site. If you see a For further details click here line below this, it means the blog is published and you can visit for further details. If not, please bookmark this page so you can revisit it.

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 While this and one other related post will remain as part of our historical archive, we’ll be switching off the bots that power the measures embedded in this and further post from 13 January 2025.

If you’ve used these interactive measures we hope you’ve found them of value. If you’ve given us feedback, a huge THANK YOU from us!

We look forward to continuing to serve you.

Regards from the TMN team!

We thrive on feedback, so please let us know what you think about what you’ve read in the comment section below. Only the name you use to identify yourself will be shown publicly. Thank you!


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Posted by:Barry McInnes

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